Customer Assistant - Remote
Remote
Full Time
Entry Level
Customer Assistant - Remote
At AO Globe Life, we are dedicated to providing exceptional life and health insurance solutions to individuals and families. Our mission is to ensure financial security and peace of mind for our clients through comprehensive insurance plans and outstanding customer service. We pride ourselves on our commitment to integrity, innovation, and excellence in the insurance industry.
We are seeking a Remote Customer Assistant to join our dynamic team. The ideal candidate will be responsible for assisting customers with inquiries, processing insurance applications, and providing information about our life and health insurance products. This role requires excellent communication skills, attention to detail, and a customer-first mindset. If you are passionate about helping people secure their future, we would love to hear from you!
Key Responsibilities:
At AO Globe Life, we are dedicated to providing exceptional life and health insurance solutions to individuals and families. Our mission is to ensure financial security and peace of mind for our clients through comprehensive insurance plans and outstanding customer service. We pride ourselves on our commitment to integrity, innovation, and excellence in the insurance industry.
We are seeking a Remote Customer Assistant to join our dynamic team. The ideal candidate will be responsible for assisting customers with inquiries, processing insurance applications, and providing information about our life and health insurance products. This role requires excellent communication skills, attention to detail, and a customer-first mindset. If you are passionate about helping people secure their future, we would love to hear from you!
Key Responsibilities:
- Assist customers with inquiries regarding life and health insurance policies.
- Guide clients through the application and claims process.
- Provide accurate and up-to-date information on coverage options.
- Maintain and update customer records in compliance with company policies.
- Handle customer complaints and escalate issues when necessary.
- Work closely with the sales and underwriting teams to ensure smooth policy processing.
- Inform customers on policy benefits, terms, and conditions.
- Maintain a high level of professionalism and product knowledge.
Qualification - Previous experience in customer service, preferably in insurance or financial services is a PLUS but not required
- Strong verbal and written English communication skills.
- Excellent problem-solving and multitasking abilities.
- Proficiency in Microsoft Zoom and other CRM.
- Ability to work in a fast-paced environment and handle sensitive information with discretion.
- Knowledge of life and health insurance products is a plus.
Benefits
- Uncapped bonus and performance-based incentives.
- Career development and training opportunities.
- Flexible schedule
- Supportive team
Join us and make a difference in people’s lives! Apply today to become part of a team that values your growth and success.
Apply for this position
Required*